Privacy Policy

Last Updated: May 7, 2025

What Information Do We Collect?

We collect information from you when you register on our site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as email, or participate in other site features.

When ordering or registering, we may ask for your name, email address, mailing address, phone number, credit card information, or other details. You may also visit our site anonymously.

We also collect information about gift recipients to fulfill purchases. This information is not used for marketing purposes.

Like many websites, we use "cookies" and similar technologies to enhance your experience. See the “Do We Use Cookies?” section for more.

How Do We Use Your Information?

We may use the information we collect from you in the following ways:

• To personalize your site experience and deliver relevant content and product offerings

• To better respond to your customer service needs

• To quickly process transactions

• To administer promotions, surveys, or other site features

• If you opt in, to send you periodic marketing emails

If you choose to opt out, see the "How Can You Opt-Out or Modify Information?" section below.

How Do We Protect Visitor Information?

Your personal information is secured behind encrypted systems accessible only by authorized personnel. All sensitive data (e.g., credit card information) is transmitted via Secure Socket Layer (SSL) and stored using encryption protocols.

Do We Use "Cookies"?

Yes. Cookies are small files stored via your browser that enable us to:

• Remember cart contents

• Understand site activity and preferences

• Improve our website and customer service

We may partner with third-party service providers (e.g., Google Analytics) to better understand visitor behavior. These providers are not allowed to use collected information except to help us improve.

You can manage cookie settings through your browser. If disabled, some features may not function properly.

Third-Party Analytics & Advertising

We may use analytics and advertising services such as Google Analytics, Meta (Facebook) tracking pixels, and other remarketing tools. These services use cookies and similar technologies to track visitor behavior and display relevant ads.

You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.

Do We Disclose Information to Outside Parties?

We do not sell or trade your personally identifiable information. We may share information with trusted third parties (e.g., Shopify and Acumatica) to operate our website, process orders, and serve customers—provided those parties agree to keep the data confidential.

We may also disclose your information when legally required or to protect our rights, property, or safety.

Non-personally identifiable visitor information may be used for marketing and advertising purposes.

Shopify & Acumatica

Our website is powered by Shopify, and we use Acumatica as our ERP system. These platforms may collect and store order information including contact, payment, and shipping details. Both platforms meet stringent security and privacy standards.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

• Request access to your personal data

• Request deletion of your data

• Opt out of the sale or sharing of personal information

To make a request, please contact us at orders@rs-automation.com.

Children’s Privacy

We do not knowingly collect information from children under the age of 13. If we learn that we have collected personal data from a child without verified parental consent, we will delete it promptly.

How Can You Opt-Out or Modify Information?

You may:

• Update your email preferences in your My Account section

• Remove shipping and payment info by signing into My Account

• Contact us at [your email address] to request account deletion or data access

Note: We may retain information on past transactions for recordkeeping purposes.

Third-Party Links

We may include links to third-party websites. These sites have independent privacy policies. We are not responsible for the content or practices of linked websites.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page and apply only to information collected after the date of the update.

Contact Us

If you have any questions about this Privacy Policy or wish to submit a privacy-related request, email us at: orders@rs-automation.com.

Your Consent

By using our site, you consent to this Privacy Policy.